Despatch Co-ordinator

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Despatch Co-ordinator

Who are we?
New Zealand Gourmet was born in 1982 as a family business and has developed into a well-established, proudly NZ owned and operated international horticultural operation. We take pride in our people, product and brand. The Warehouse Team is such an important part of the business, and the Despatch Coordinator is a key role within that team. They are responsible for assisting the Warehouse Manager with ensuring export and local market orders are accurate, and the tight deadlines required in fresh produce exporting are met.

What does the job involve?
The role is a mixture of administration coordination between the sales team and the warehouse team with hands on organisation of the preparation of produce to be despatched on the trucks for delivery. The main tasks will include:

• Liaising with Sales Team to ensure orders are correctly filled, packed, assembled, and despatched in a timely manner for exports to meet airline deadlines and sea freight schedules
• Filling out required paperwork for export and local despatches accurately
• Keeping the Sales Team informed on any situations which could impact customer orders being despatched
• Ensuring containers are sealed and where required temperature records installed within containers and set correctly
• Supervising a team of up to 30 employees to ensure high performance
• Ensuring team clock in and out to ensure accurate timekeeping information is provided for payroll purposes
• Responsible for ensuring staff store products correctly in line with required exports standards.

What does our ideal candidate look like?
• Has a minimum of 2 years related experience
• Previous experience supervising or leading teams
• Basic computer knowledge
• Approachable, self motivated and highly organised
• Excellent verbal and written communication skills
• Strong attention to detail
• Desire to perform in a team environment
• Able to work flexible hours and weekends when needed